This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

THURSDAY 22ND FEBRUARY 

Due to a CCG wide shutdown, we will be closed from 12.30pm today and will re-open at 8.00 am tomorrow morning. In an extreme emergency, please dial 999 ... if you need to see a Doctor before the surgery reopens and are calling before 6.30pm, please phone the out of hours service on 0845 075 0494, however if you are calling after this time please dial 111. Calls the NHS 111 service are free from both land lines and mobiles.

**FLU FLU FLU**

We are now booking flu vaccination's, if you are eligible please contact the Surgery to make an appointment.

WEEKEND GP APPOINTMENTS

We are very pleased to be offering evening and weekend appointments to our patients.

These appointments are available at a local health centre and can be booked through our receptionists. We are encouraging people to use this service which provides additional appointments to fit in with your busy lifestyles.

Patients can see a GP on Tuesday and Thursday evenings and a GP, Nurse or Healthcare Assistant over the weekend. People with long term health conditions such as Asthma and Diabetes can also access these appointments.

To find out more about the service please go to www.weekendgpservice.net or ask our receptionists.

Patient Participation Group Meeting

Our next meeting is on Monday 29th January at 7.30pm. All registered patients are welcome to attend.

Physiotherapy Self Referral

Patients can now find full details of how to complete the self-referral process for Physiotherapy on the SEPT website via the following link:

 

http://www.sept.nhs.uk/our-services/essex/west-essex-community-health-services/adults/rehabilitation/musculo-skeletal-physiotherapy/

 

On this page it explains how patients can complete a Physiotherapy Self-Referral Form themselves and then email or post it to SEPT. Or, patient's can simply phone SEPT directly to discuss the self-referral process, if they would prefer to do so by calling: 01279 827404 (lines open 09:00 – 16:00 Monday to Friday).

 

TEXT MESSAGES

We are now using text messages to contact our patients. This could be confirmation/reminders of appointments or to ask patients to contact the surgery for example.

Please ensure that we have up to date contact details for you and your family.

Please contact reception if you do not wish to receive text messages from us. 

PARKING RESTRICTIONS

Please note that you cannot park on the single yellow lines in Rous Road and Hurst Road between the hours of 1 and 2pm. You may park there at any other time. Please also be aware that neighbouring Dene Road is now resident permit parking only. You may want to try and avoid these times when planning your visit to the surgery.

 

Welcome to The River Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access & Facilities

The surgery has access ramps and toilet facilities for patients who use a wheelchair. The surgery has a car park at the rear. Please note there are parking restrictions in the surrounding roads between 13:00 and 14:00.

A hearing loop is available in reception.

For visually impaired patients, if any assistance is required, please make the receptionist aware. Guide dogs are welcome at the surgery.

(Site updated 22/02/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website