PATIENT FEEDBACK

We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.

 

September 2026

94.1% of patients rated our services either 'very good' or 'good' . Comments include:
 
"Noel is always friendly and caring and so easy to talk to."
 
"I didn’t have to wait too long for an appointment. The nurse was professional, friendly, easy to talk to and informative."
 
"Pharmacist was very knowledgeable and helpful and the appointment was on time."
 
"Listened and provided advice."
 
"I was seen on time, no stairs to climb and the nurse was very understanding."
 
"Doctor was really nice and helpful."
 
"The doctor listened, examined me and explained the problem."
 
"Excellent doctor and trainee."
 
"Seen on time gp attentive & professional."
 
"Polite and attentive sraff."
 
"Nurse Noelle was very informative and asked lots of questions with regards to my wellbeing. I left feeling that my health needs were being looked after with care and interest."
 
"I didn’t have to wait long and the consultation that I had with Dr Murali was comprehensive and thorough."
 
"Reception staff very friendly, and Noelle the nurse practitioner took time to explain everything clearly."
 
"Nice welcome. Efficient qustioning. Good care."
 
"The nurse was very polite and attentive to my mothers needs."
 

Page last reviewed: 13 October 2026
Page created: 09 November 2023