PATIENT FEEDBACK
We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.
April 2026
98.65% of patients rated our services either 'very good' or 'good' . Comments include:
"Didn’t have to wait long before I was seen. "
"The doctor was listening carefully and took care of me."
"Polite and helpful reception. Doctor listened attentively "
"On time, efficient, friendly and pain free."
"The nurse was fantastic."
"Excellent service. Friendly, polite & professional."
"I just feel that ladies in front desk are always patient and helpful towards me and the doctors are always really helpful."
"Staff was friendly and was seen on time."
"I am always treated very well. With kindness and always professional."
"Seen on time, face to face with the pharmacist who is very pleasant. She explained all clearly and advised."
"The doctor was very good at explaining things and also compassionate when discussing things relating to my appointment."
"The nurse was very efficient, informative and helpful."
"Doctor was extremely thorough and pleasant. Listened and it appeared as if we had all the time in the world to discuss my issues. He was very caring and gave me assurance."
"Never wait much and receptionists are helpful and friendly. Jolanta was great."
"Thamanna was very professional and helpful. "
"The receptionist is so caring and always welcomes us with the warmest welcome."
"All staff, receptionists, pharmacist and doctors listened and were helpful in delivering evidenced care."
"Excellent doctor Tanna."
Page last reviewed: 05 May 2026
Page created: 09 November 2023
Page created: 09 November 2023