PATIENT FEEDBACK

We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.

 

July 2026

92.5% of patients rated our services either 'very good' or 'good' . Comments include:
 
"Always efficient and great service"
 
"Very attentive and professional attitude from the physiotherapist who examined me."
 
"My pharmacist listened me carefully. She tried to help me about my concerns."
 
"The nurse service was exceptional."
 
"Seen on time (actually earlier), dealt with all my concerns, polite and efficient. Informative. Prescription worked perfectly and issue is gone!"
 
"Dr Rizvi is amazing, very thoughtful, very attentive and always has an ear to listen to me."
 
"Always made to feel welcome and safe."
 
"The staff are friendly and welcoming. The nurse who attended to me was pleasant and extremely helpful considering that I had mobility problems. She was reassuring and gentle. Overall lovely place, lovely people and I felt so at home."
 
"My GP and the reception service was good."
 
"On time, knowledgeable, helpful and compassionate."
 
"My doctor is always kind and helpful  and takes time to listen."
 
"Daniela was very professional and performed the procedure without causing pain or discomfort."
 
"Noelle is wonderful."
 
"Nurse Noelle is the best!!"
 
"Didn't have to wait. Nurse was friendly and professional."
 
"Seen on time. All explained clearly."
 
"Great advice re travel safety from Noelle."
 
"Doctor was very knowledgeable and described everything to me in a clear and detailed manner."
 

Page last reviewed: 19 August 2026
Page created: 09 November 2023